Shipping & Returns

Shipping Info

You as a buyer are free to choose from mentioned and at the time relevant delivery option(s). K1 Online Store assumes no responsibility for damages during transport or damages caused from any delays.

beyond its control:

  • Royal Mail

  • DPD

  • DHL

also you can choose:

  • Store Collection

  • Local Delivery

Acceptance of an order:

When an order is placed you will get an order confirmation sent to the email address you provided during checkout, containing information about order content, prices

Return & Exchange Policy

You (the buyer) pay for return shipping fees.

K1 Online Store accepts returns within 14 days if products are not used, changed, washed or otherwise manipulated. Products need to be returned in original packaging.

As a customer, you are free to cancel an order within 14 days and will be refunded amount of your order to their account the order originally was paid from.

Faulty Goods

If your goods are faulty on arrival, Please contact us with in 30 days and we will arrange exchange or refund to your original payment method.

return item need send with the original packages and paper/documents.

if need more information about return or refund please contact us on +441255214830 and we are more then happy to answer you questions.

Please note: LayBuy customer are different return policy.